MacBook Pro 13-inch (2020 / 2022) Screen Repair — A2338
Screenz provides A2338 LCD screen replacement and display fault assessment in Mortdale, Sydney. Contact us about cracked screens, display lines, black patches or flickering.
Email Screenz for a A2338 repair quote — include the model number, chip, year and photos of the damage.
A2338 appears on both the M1 (2020) and M2 (2022) 13-inch MacBook Pro. Tell us the chip and year shown in About This Mac so we can confirm the correct repair option before booking.
About This Repair
This listing is a screen replacement service for MacBook Pro A2338. A new replacement LCD panel is used. The LCD panel is replaced while retaining your original screen frame and backlight where their condition allows. This is an LCD-only repair rather than a complete assembly replacement.
A bent, dented or twisted frame, or damaged backlight, may require a different repair. Contact us before booking so we can assess suitability.
Check Your Model
Confirm the model number on the underside of your MacBook before booking. Send a photo and describe the damage; a black screen or flickering display can have several causes and may need diagnosis.
Drop-Off and Mail-In Repairs
Visit our Mortdale shop or contact us to arrange a mail-in repair. Confirm the process, packing instructions, delivery charges and turnaround time before sending your device. Availability depends on the device condition and parts.
Contact Screenz in Mortdale
Unit 4, 63 Barry Avenue, Mortdale NSW 2223. Call (02) 9159 9895 or request a quote.
Need another model? View our MacBook screen repair services in Sydney.
Screenz is an independent repair provider and is not affiliated with or authorised by Apple.
Frequently Asked Questions
Does a black screen always need LCD replacement?
No. Display cables, backlight circuitry and other faults can cause similar symptoms. Diagnosis determines whether screen replacement is suitable.
How long will the repair take?
Contact Screenz for current parts availability and turnaround time. The repair method and final quote depend on the exact model and condition of the display frame and backlight.
How do I prepare for repair?
Back up your data where possible. Confirm your model using the underside number and Apple menu > About This Mac. Contact us for packing and delivery instructions before mailing your device.
Refund Policy
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@screenz.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@screenz.com.au and send your item to:480 King Georges Rd, Beverly Hils, NSW, 2209
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: NSW, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
